Privacy Policy

At Memorable Occasions, we are committed to protecting your privacy and ensuring the security of your personal information. Below, we outline our privacy policy and how we handle your data:

Areas We Cover:

  • We cover West Yorkshire.

Deposit Policy:

  • Purpose: When you make a reservation, we reserve the slot for you and turn away any other potential customers. The £100 non-refundable deposit covers any potential business lost while reserving your booking.
  • Refund Policy:
    • Incorrect, Missing, or Damaged Orders: Contact us immediately if there are issues at your event. We will investigate and arrange a refund upon evidence submission within 14 days of the booking.
    • Unwanted Booking: If you change your mind, we offer a full refund minus the non-refundable deposit, as slots on our calendar are reserved upon booking confirmation.

Cookies:

  • If you leave a comment on our site, your name, email address, and website may be saved in cookies for convenience, lasting one year.
  • Temporary cookies are set when you visit our login page and are discarded when you close your browser.
  • Login information and screen display choices are saved in cookies. Login cookies last for two weeks, and screen options cookies last for a year. Editing or publishing an article saves an additional cookie that expires after one day.

Embedded Content from Other Websites:

  • Articles may include embedded content behaving similarly to if the visitor visited the other website. Such websites may collect data, use cookies, embed third-party tracking, and monitor interaction with embedded content, especially if logged in to that website.

Sharing Your Data:

  • If you request a password reset, your IP address will be included in the reset email.

Data Retention:

  • Comments and their metadata are retained indefinitely. Registered users’ personal information is stored in their user profile, accessible for editing or deletion by the user and administrators.

Your Rights:

  • Registered users or commenters can request exported personal data files or deletion, except for data obliged to be retained for administrative, legal, or security purposes.

Data Handling:

  • Visitor comments may undergo automated spam detection.